HLT21020 Certificate II in Medical Service First Response
HLT21020 Certificate II in Medical Service First Response prepares students for real life emergencies, our course hands focuses on scenario intensive on both urban and remote settings with consideration of workplace and community situations, to enable students to develop skills for roles in emergency response teams, as workplace health and safety officers and emergency services officers.
This qualification provides a strong medical response skill-set to a mine rescue team member and has long been considered an industry standard.
Provider of Training and Assessment
This course is delivered and assessed on behalf of Queensland Training and Development Pty Ltd RTO 32238” by Safe Act Pty Ltd
Important information prior to enrolment
Unit Being Delivered
The following unit(s) will be awarded to successful participants in this course. The certificate will be issued by Queensland Training and Development Pty Ltd RTO 32238;
- BSBMED301 – Interpret and apply medical terminology appropriately
- CHCDIV001 Work with diverse people
- HLTWHS002 Follow safe work practices for direct client care
- HLTWHS006 Manage personal stressors in the work environment
- HLTAID011 Provide first aid
- HLTAID013 Provide first aid in remote or isolated site
- HLTAID014 Provide advanced first aid
- HLTAID015 Provide advanced resuscitation and oxygen therapy
- HLTOUT007 Transport non-emergency patients under operational conditions
- HLTINF001 Comply with infection prevention and control policies and procedures
- PUAEME005 Provide pain management
To view full unit details please visit www.training.gov.au
Location:
We run our classes at the 54 Cessnock Rd, Weston or in the workplace
Course Duration (face to face)
- Face to Face – over four days, 9 hours each day – full face to face course.
Assessment Requirements
Individuals undertaking this course will be expected to complete both written and practical assessment tasks.
Certificate Renewal Requirements
This certificate does not require renewal
Entry Requirements
Participants must have the physical capacity to perform the practical demonstrations, such as 2 minutes of uninterrupted CPR on the floor.
Online study: Students must have access to a computer, smartphone, tablet or other electronic devices with access to the internet to complete the online/ pre-course studies.
HLT21020 Certificate II in Medical Service First Response
The HLT21020 Certificate II in Medical Service First Response serves as an ideal starting point for individuals interested in pursuing a paramedic career in Australia. It is designed for anyone that has an interest to further their knowledge of providing basic first aid and emergency responses in the pre-hospital/out of hospital environment. Possible occupational titles for this role may include, Community based First Responder, Workplace First Responder, Emergency Medical Responder, EMS First Responder and a Volunteer First Aider. The qualification offers entry level certification for all Emergency Response Team members and a stepping stone into the world of Paramedicine.
HLT21020 Certificate II in Medical Service First Response course has been developed closely with industry experts to deliver a contextualised programme with consideration of workplace and community situations, to enable students to develop skills for roles in emergency response teams, as workplace health and safety officers and emergency services officers.
HLT21020 Certificate II in Medical Service First Response course provides highly practical and interactive program, it provides the knowledge and skills for Medical Service Responders who require the ability to respond, assess, manage, extricate and transport persons involved in traumatic and life threatening incidents in rural and remote situations.
The aim of HLT21020 Certificate II in Medical Service First Response program is to decrease scene times and increase the standard of medical care and the survivability of seriously injured casualties. This program has been a success across a range of industries and has had a positive impact on teams and individuals.

